Are you ever facing Super Mario Run Force Close Error ‘Support Code 804-5100’? If yes, then this post helps you fix the issue. Many users are reporting that the app force closes after displaying the Nintendo logo and gives the following error message: “error has occurred (support code 804-5100)”. This error pops up after a few hours of gameplay and won’t let users proceed with the game. Follow below steps to Fix Super Mario Run Support Code 804-5100 Error.
It is still unclear if this error is showing to rooted devices only or it’s a device specific error since it has not been reported from the iOS players. But there are couple ways to Fix Super Mario Run Support Code 804-5100 Error on Rooted and Non-Rooted devices. It is also reported that the didn’t open that on many rooted devices but we already share a guide to Play Mario run Rooted devices. Follow the below steps to Fix Super Mario Run Force Close Error Support Code 804-5100.
The below guide not only Fix Super Mario Run Support Code 804-5100 Error but also fix Players can’t log on Nintendo account. You need any Root Explorer to explore system files and modified it to Fix Super Mario Run ‘Support Code 804-5100’ Force Close Error.
Fix Super Mario Run Support Code 804-5100 Error
Non-Rooted users can try by clearing App Data from the settings. For this Go to Settings->Apps->Super Mario Run->Storage->Clear Data. This will delete the previously saved gameplay, and you’ll have to start over again. If you still facing the error, there is an another fix which can be applied on rooted phones. To fix Super Mario Force Close error on a rooted device, you need to edit an XML file related to the game.
- Download and Install Root Explore or Es File Explorer from Play Store.
- Now open the File Explorer and Grant Root Permission if Prompted.
- Now remove the Game from the background.
- Go to the following directory on your device’s internal storage: /data/data/com.nintendo.zara/shared_prefs
- Delete the deviceAccount:.xml file and start the game.
This is the easiest way to Fix Super Mario Run ‘Support Code 804-5100’ Force Close Error. Have any questions? Do let us know that in the comments below. Stay connected with us via Facebook, Twitter, and Google Plus to read more such helpful posts.
