{"id":11362,"date":"2019-07-20T20:01:19","date_gmt":"2019-07-20T14:31:19","guid":{"rendered":"https:\/\/www.stechguide.com\/?p=11362"},"modified":"2019-07-20T20:01:51","modified_gmt":"2019-07-20T14:31:51","slug":"great-ways-to-improve-your-android-app-reputation","status":"publish","type":"post","link":"https:\/\/www.stechguide.com\/great-ways-to-improve-your-android-app-reputation\/","title":{"rendered":"Great Ways to Improve Your Android App Reputation"},"content":{"rendered":"

In today\u2019s digital world, online reputation can either skyrocket your business or kill it within seconds.\u00a0 Now, more than ever, consumers rely on their peers\u2019 recommendations and opinions to make their purchase decisions whether they are about movies, bars or apps.<\/p>\n

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Today\u2019s crowded app store has become a real challenge for developers to make their apps stand out from the crowd and be among the top choices of internet users. Certainly, the functionalities of the app, the end-user experience it offers, and how entertaining the app is all play a major role in its success. Yet, what really stands behind the success of an app is its good reputation.<\/p>\n

Getting good reviews<\/a> can be hard, especially when most users don\u2019t even bother to rate the app at all. However, with patience and a little work, you can manage your app\u2019s online overall reputation. Read on to find out how to improve your Android app reputation and increase conversions.<\/p>\n

Ask for Reviews and Be Easy to Reach<\/h3>\n

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Asking users for feedback and reviews from inside the app is the very first step to managing your online reputation. App users can rate their experience with an app on a scale from 1 to 5 and can also leave written reviews if they want to give more details about their rating. Yet, most of them choose not to rate an app unless they experience a bug or have a complaint about one of its functionalities.<\/p>\n

The best way to encourage your users to provide you with feedback about their experience with your app is to ask them to do it. internet users rarely go on the Google Play Store to leave a review if they can choose not to. However, if you ask them to express their satisfaction level with your app while they are using it, they are more likely to take a few seconds to do it.<\/p>\n

One important thing to keep in mind is to ensure that you don\u2019t interrupt them from their activity. It is advisable to ask them for reviews when they are most likely to be satisfied with your app such as after making a purchase or completing a difficulty level of the game.<\/p>\n

Take time to answer the user\u2019s reviews<\/h3>\n

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Addressing feedback plays a major role in improving user experience<\/a> with your app. You should be prompt in responding to both positive and negative feedback. However, while positive feedback is important, transforming negative feedback to positive is vital.<\/p>\n

Positive reviews mean that the users are satisfied with your app and don\u2019t expect you to make any change. However, when it comes to negative reviews, that\u2019s where you should place all your focus. Unsatisfied users are also very impatient in receiving a solution to their problems. Thus, make sure you offer clear and prompt feedback to your customer\u2019s discontent.<\/p>\n

Create a user-friendly and honest app description<\/h3>\n

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The way you design your app description can also play a vital role in the success or failure of your app. An app description aims to explain to users what are the app\u2019s functionalities and gives an idea of what the users can find inside it after downloading it.<\/p>\n

If you want to take customers to the point where they actually download your app, you need to start with the right foot and raise their interest to find out more about it. User-Friendly app description should be catchy and short, offering too many details will bore the reader and influence their initial opinion about your app.<\/p>\n

Last but not least, you have to be honest when describing your app. If your app description promises functionalities and benefits that your app doesn\u2019t offer in reality, the user will feel like they have been fooled once they download your app and discover the truth. Keep it simple and don\u2019t try to promote your app as something that it isn\u2019t in reality.<\/p>\n

Pay attention to choosing the right app category<\/h3>\n

Choosing the right app category may sound like the most basic tip to improve your Android app reputation. Yet, it often happens for developers to forget the core functionality of their app when choosing the category in the Google Play Store.<\/p>\n

Not choosing the right category will decrease your chances to get your app exposed to the targeted audience. Moreover, after downloading your app, the users that were looking for something completely different will feel angry for the fact that your app doesn\u2019t offer what it needs. For example, if you build a meditation app, make sure you choose the Health & Fitness category while for a cooking app, the right category selected should be Food & Drink.<\/p>\n

Pay attention to the development process<\/h3>\n

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Certainly, the best way to make sure your Android app has a good online reputation is to make it great right from the building process. There will always be users hard to please who will find even the smallest issue to complain about. However, if you build a secure app that offers great end-user experience, the chances to have an amazing reputation are very high. Here are the things you should take into account during the development process:<\/p>\n