{"id":15067,"date":"2022-01-12T08:38:39","date_gmt":"2022-01-12T03:08:39","guid":{"rendered":"https:\/\/www.stechguide.com\/?p=15067"},"modified":"2022-05-12T11:09:34","modified_gmt":"2022-05-12T05:39:34","slug":"top-it-support-trends-for-2022","status":"publish","type":"post","link":"https:\/\/www.stechguide.com\/top-it-support-trends-for-2022\/","title":{"rendered":"Top IT Support Trends for 2022"},"content":{"rendered":"
Are you following IT support trends? The importance of high-quality IT support is tremendous in 2022, given the change in working environments.<\/p>\n
The pandemic has changed not just every aspect of our personal lives but our professional lives as well. Two years ago, nobody predicted that a vast majority of office workers would be working from the comfort of their homes. Nowadays, remote working seems to be here to stay.<\/p>\n
The way that tech support is provided might have a negative impact on the work of employees. Virtually half of the remote workers have had issues with the time amount necessary for IT issues to be solved.
\nThese are the top IT support trends businesses should consider in 2022.<\/p>\n
A prominent IT support trend for 2022 will be intelligent automation. Since remote staff tends to be away from their computers at certain times during the working day, businesses have to learn how to keep on operating. There are multiple technologies that minimize the dependence on manual and repetitive tasks, including natural language processing, intelligent language processing, and Robotic machine tending<\/a>. See this URL<\/a> to gain a better understanding of natural language processing.<\/p>\n Not only do these technologies minimize the dependence on manual tasks, but they also eliminate the risk of human error, present in the completion of important tasks. Unlike real-time collaboration, remote work has forced businesses to rely on collaborative technologies as the main mode of communication.<\/p>\n The use of intelligent automation strategies provides businesses with a competitive advantage, which is of great importance when expanding globally. Intelligent automation is thought to improve efficiency and almost eliminates the need for businesses to place employees to be in charge of time-consuming and repetitive tasks. Instead, their focus will be placed on executing more collaborative and creative tasks.<\/p>\n Another IT support trend for 2022 is the improvement in the field of tech support. Nowadays, more than ever, employees are getting used to the flexibility they get from working remotely, as it helps them work around personal errands, responsibilities related to childcare, and other forms of family commitments. Employees only require a functioning computer\/laptop and a stable internet connection to complete their duties.<\/p>\n Nevertheless, a large percentage of remote workers have reported waiting as many as five hours for a tech issue to be solved as part of their remote working experience. Remote IT support isn\u2019t a new thing, as it existed long before COVID-19. Since working remotely wasn\u2019t a very popular trend pre-Covid, there was no need for 24\/7 tech support.<\/p>\nBetter remote IT support<\/h2>\n