Small businesses are the backbone of any economy, but running a successful enterprise requires more than hard work and dedication. In today’s technology-driven world, small businesses must also be savvy with their IT solutions.
The wrong tech can cause some significant roadblocks. IT obstacles can be costly and time-consuming, leading to lost customers.
You can prevent this by consulting with IT experts, such as Brisbane IT support services, to address these issues easily.
In this article, we’ll explore the seven most common IT obstacles for small businesses.
1. Limited Data Storage
Data storage is a crucial part of the IT industry. Still, many small businesses cannot keep up with the growing demand for data. Inadequate data storage can lead to decreased productivity and lost opportunities.
If you’re experiencing data storage issues, there are a few key areas to focus on. First, you must determine the data most important for your business. For example, financial data and client information should be top priorities.
After determining which data is most important, you should determine what storage is necessary. There are storage solutions, including on-premise, cloud-based, and hybrid.
Once you’ve determined which type of storage is right for your needs, choose a trusted partner for reliable data storage. This partner will be essential for keeping your data safe and secure in the long term.
2. Inadequate IT Staff
As a small business owner, you wear several different hats. Hiring additional staff members, such as an IT professional, can sometimes be cost-prohibitive.
Fortunately, there are a few ways to overcome the hurdle of inadequate IT staff.
One option is to outsource your IT needs. IT services can provide everything from on-site IT services to 24/7 remote support.
Another option is to use software that can automate your business processes. This software can help to reduce your workload while improving efficiency and productivity.
3. Poor Cybersecurity
With numerous data breaches across industries, it’s no surprise that poor cybersecurity is a common IT obstacle for small businesses.
This is troubling, considering that the cost of data breaches, on average, is $5 million. There are several steps you can take to overcome poor cybersecurity.
First, you should ensure that your employees are equipped with the proper cybersecurity training. This training will equip your employees with the knowledge they need to reduce cybersecurity risks.
Additionally, you should ensure that you have an up-to-date cybersecurity solution.
4. Outdated Technology
Outdated technology can be a common IT obstacle that small businesses encounter. As mentioned, it can lead to cyber attacks, among other potential issues.
As a small business owner, you should conduct an IT audit to see which technology is outdated within your business. Once you know what technology needs updating, you can determine which technology to invest in.
5. Unreliable Internet Connection
Having a poor internet connection can be a real IT obstacle. It can be incredibly frustrating for customers when you’re trying to search for something online, and the connection is too slow.
Video conferencing and other communication technologies require reliable internet speeds. If your connection isn’t up to the task, it can be difficult to get your work done and look unprofessional.
If you are getting complaints about your internet connection, it is best to contact your internet service provider and see if there is anything they can do to help.
6. Poor Customer Service
When running a small business, customer service is crucial. However, some businesses lack the resources to provide adequate customer service.
If you fall into this category, you can use a few strategies to overcome the obstacle. You can start by hiring a customer service manager. This person can help to improve your customer service.
Additionally, you can install technology that can help to facilitate better customer service. This technology can be as simple as help desk software.
7. Lack of Knowledge of IT Solutions
If you don’t have IT training, you will likely struggle with the knowledge of IT solutions. As a result, you may be unsure which technologies are best for your business.
A good way to select the right solution is to create a list of your business requirements. With that list in hand, you can match each requirement with the most suitable technology.
When running a successful business, you can’t afford to overlook the importance of IT. But, with the right tactics, small businesses can overcome these IT obstacles and reach their full potential.
If you’re struggling with any of these common IT obstacles, it’s time to take action.