A survey by Deloitte shows that over 80% of small and medium-sized businesses use digital tools for internal management and logistic activities, according to smallbizgenius. Small business owners are continually seeking new technologies, and it’s easy to see why. When used correctly, tech innovations simplify business processes, improve productivity, and promote customer engagement.
Embracing advanced technology is one of the best ways to streamline business management and create more productive and innovative teams. Besides, technologies that unlock all these attributes are essential for increasing business success and growth. Check out some of these tech tools to help you improve efficiency in the workplace.
Employee Management Tools
Employee or workforce management software is a set of tools with the potential to increase efficiency among employees and allows managers to oversee performance effectively. These tools also reduce the time and effort needed to match workers with the right job positions based on skills. For example, Workable features job descriptions templates, AI-powered skill search, built-in assessment, and interview tool.
So, you don’t need to spend hours posting opportunities on job boards, reviewing applications, and scheduling interviews. Using this employee management tool helps you to centralize applicant information and then filter options based on specific keywords. This tactic simplifies the task of matching candidates with job positions depending on their level of expertise.
Other workforce management tech tools worth investing in are Xyleme, Bonusly, and 15Five. These apps are suitable for training, giving rewards, and tracking employee performance.
Time Management Apps
Time management is necessary for effective business management and high productivity. However, many business owners struggle with poor time management habits, which lead to inefficient use of resources and profit loss. Fortunately, you can ensure efficient use of time and resources in your company by implementing time tracking software like Journyx, Toggl, Tsheets, Harvest, and Trello.
Time management apps are beneficial in many ways than you can imagine. Aside from tracking how many hours you or your employees spend on a task, time management tools also monitor company expenses and profitability. With advanced time tracking tools in place, you get accurate data regarding your company’s profitability and real-time visual reports to help you make informed decisions. You can also sync employee data with other applications like Excel for advanced and effective reporting.
Customer Communication Software
For your business to stay afloat in the competitive market, you need to prioritize effective dialogue between employees and customers. This is because a lack of clear communication leads to loss of credibility, reduced customer engagement, and inefficiency. Thanks to advancements in technology, you can quickly improve and even personalize customer communication without much hassle.
You may also streamline, automate, and track customer outreach efforts efficiently by incorporating customer communication management software such as Front, Podium, HelpDesk, Bitrix24, LiveAgent, and ZenDesk, to mention a few.
Integrating technology in the workplace can be challenging, but the outcomes are worth the effort. The right technologies simplify complex processes and automate predictable, time-consuming, and routine tasks to increase efficiency. For example, implementing employee management apps eliminate the need to post openings and assess candidates manually. As a result, you save time finding the right people to hire.