VoIP (Voice over Internet Protocol) transmits phone messages across the internet. Cost-effective, flexible, and scalable, VoIP technology has dominated business communications for decades. It has also powered SIP Trunks (Session Initiation Protocol), consolidating multiple communication channels and exchanging large text, data, and video files. 

Still, business leaders who could benefit from VoIP technology find it hard to get their hands and minds around it. Searching for practical usage examples, they won’t commit to this innovation until they see it at work.

5 practical usage examples of VoIP and SIP Trunks:

Multiple business centers

Competitive organizations want to reach beyond the world of analog landlines. As phone systems moved beyond the limits of PBX systems, communications among employees and between inside and outside customers have changed quickly. Each employee, supplier, and customer becomes a records center with VoIP and Sip Trunks systems. These individual hubs only require an internet-capable device. Each hub has access to data, projects, videos, and messages. And with SIP Trunks layered on VoIP, the Cloud can carry extensive data, video, and conferencing capabilities.

Actionable analytics

An increasingly dispersed and mobile workforce needs access to actionable analytics reporting real-time company performance, trending, and ambitious goals. Harvard Business Review observed, “To thrive — even to just survive — in today’s hyper-competitive environment, businesses need actionable customer insights, faster product innovation, and disruptive business models.” Yet those researchers find only 41% of business leaders have high confidence they can transition to the actionable analytics required of Artificial Intelligence, Blockchain, and IoT technologies. It takes VoIP and SIP Trunking capabilities to make this happen.

More for the money

VoIP makes every mobile device an individual IT center. Moving communications to the Cloud, VoIP reduces costs significantly. It carries voice messages, emails, conferencing, call-forwarding, and unlimited long-distance access using the business’s internet system — without installing and maintaining traditional lines. It’s not free, but VoIP does away with billable calls through Verizon, AT&T, and the like. PCworld.com notes, “rates are extremely competitive with typical business phone plans.”

Long-distance reach and security

VoIP and SIP Trunks improve a business’s reach and security. A single VoIP number allows connectivity to and from any authorized device at any location worldwide — any airport, hotel room, vehicle, etc. And VoIP providers offer savings on long-distance phone charges free or at a fixed rate. VoIP customers should shop and confirm the security provided. They should look for TLS (Transport Layer Security) to ensure end-to-end safety over the internet. 

Business options

Businesses have several options when considering investing in and installing VoIP. In-house VoIP systems bundle phone extensions through a master unit connected to traditional phone lines. A Hosted VoIP system transmits its messages through a third-party data center. And Hybrid VoIP systems integrate both In-house and Hosted advantages.

Putting VoIP to work —

Business leaders have treated the cost of communication as “a necessary evil.” They do not underestimate the importance of effective communication. But they need more information on the savings, scalability, and stretch offered by VoIP and SIP Trunks providers. These examples of practical usage can influence their decision-making.

Author

Sumit is a Tech and Gadget freak and loves writing about Android and iOS, his favourite past time is playing video games.

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